Our Services

One Partner for CX, Automation & Digital Presence

Customer experience, AI-assisted systems, and website development — one integrated operating model to protect revenue, loyalty, and reputation.

Always-on support, done right

Customer Experience as a Service

We manage your customer-facing operations — service, support, and follow-ups — so your team can focus on growth while customers get fast, consistent care.

What's Included

  • Customer Service & Email Support
  • Live Chat & Social Media Messaging
  • Order Processing
  • Complaint Handling & Returns Management
  • Customer Follow-Ups
  • Customer Satisfaction Monitoring
  • Reporting & Insights

Automation that actually works

AI-Assisted Systems

We build AI-powered systems that handle inquiries, qualify leads, and automate repetitive workflows — with human oversight for anything that needs a personal touch.

What's Included

  • Inquiry handling
  • Automated FAQs and knowledge bases
  • Lead capture and qualification
  • Workflow automation
  • Reporting dashboards
  • Human oversight for complex concerns

Your digital front door, done right

Website Development

We design and build fast, mobile-friendly websites that turn visitors into leads and integrate seamlessly with your support workflows.

What's Included

  • Business websites & landing pages
  • Service / product pages
  • Inquiry or booking forms
  • Mobile-friendly layouts
  • Basic SEO structure
  • Integration with customer-support workflows
Savings Calculator

Estimate Your Savings with ARA

Drag the sliders to match your business. We'll estimate what automation and managed CX could save you each month.

Your business, today

1,500
10020000
₱35
5150
120 hrs
0600
₱250
801000
60%
10%90%
Estimated monthly savings

₱49,500

≈ ₱594,000 / year

Hours saved / month72 hrs
CX automation savings₱31,500
Labor savings₱18,000

Recommended plan

Grow · ₱9,990/mo

Net benefit / month

₱39,510

Estimated ROI395%

Estimates only — your actual quote is tailored in the call.

Website & App Development

Transparent Packages, Custom When You Need It

Start with a ready-made package or scope a custom build. All packages include mobile-friendly design and integration with your customer-support workflows.

Landing Page

A focused single-page site to capture leads and launch fast.

₱15,000/ one-time
  • 1-page conversion-focused site
  • Mobile-friendly layout
  • Contact / inquiry form
  • Basic SEO structure
  • 2 revisions
Popular

Business Website

A multi-page website that presents your business and services professionally.

₱35,000/ one-time
  • Up to 5 pages
  • Blog / news section
  • CMS-ready content
  • Lead capture forms
  • Integration with support workflows
  • Basic SEO

E-Commerce Store

A full online store with catalog, cart, payments, and order management.

₱75,000/ one-time
  • Product catalog
  • Shopping cart & checkout
  • Payment gateway integration
  • Order management
  • Sales dashboard
  • Mobile-friendly storefront

Custom Web App

A bespoke web application for unique workflows, dashboards, and integrations.

From ₱120,000/ custom scope
  • Custom features & dashboards
  • API integrations
  • User accounts & roles
  • Reporting & analytics
  • Scalable architecture
  • Dedicated support

Mobile App

iOS & Android apps from one codebase, built for scale and performance.

From ₱150,000/ custom scope
  • iOS & Android builds
  • Push notifications
  • Offline capability
  • API integrations
  • App store submission support
  • Post-launch maintenance

Need a different scope? Request a custom quotation →

Service Delivery Model

How We Roll It Out

01

Discovery & Assessment

Customer journey, support channels, existing processes, pain points, operational requirements.

02

Knowledge Transfer

Products, services, policies, escalation procedures, standard responses.

03

Pilot Implementation

Initial rollout with performance monitoring.

04

Full Deployment

Transition to regular service operations.

05

Continuous Improvement

Monthly reviews and recommendations.

Additional Services

People-Powered Services

Beyond technology — we help you build the human-facing operations that drive revenue and customer loyalty.

Drive revenue through voice

Telesales

We set up and manage outbound telesales operations powered by smart scripting, CRM integration, and performance tracking to help you close more deals.

  • Sales script development & optimization
  • CRM setup & call logging automation
  • Lead list management & segmentation
  • Call performance analytics & reporting
  • Agent training & quality monitoring
  • Outbound campaign management

Delight your customers, every time

Customer Support

Build a world-class customer support operation with the right tools, processes, and automation to resolve issues fast and keep customers coming back.

  • Multi-channel support setup (email, chat, phone)
  • Helpdesk & ticketing system integration
  • Support workflow design & automation
  • Knowledge base creation
  • Customer satisfaction tracking (CSAT/NPS)
  • Escalation process design
Pricing

ARA Business System Plans

Start small. Grow smart. Pay for the capacity you use — upgrade when your business is ready.

Start

Up to 1,000 interactions/month · Micro & Small Businesses

₱4,990/monthly
  • Professional website
  • AI assistant for FAQs
  • Basic CRM & lead capture
  • Monthly reporting
Popular

Grow

Up to 3,000 interactions/month · Growing SMEs

₱9,990/monthly
  • Everything in Start
  • Automated follow-ups & lead routing
  • Analytics dashboard
  • Priority support

Scale

Up to 7,500 interactions/month · Established SMEs

₱14,990/monthly
  • Everything in Grow
  • Advanced integrations
  • Multi-channel support
  • Dedicated onboarding

Dedicated

From ₱29,990 · Up to 20,000+ interactions/month · High-Volume Businesses

₱29,990/monthly
  • Dedicated environment
  • Custom business workflows
  • SLA management
  • Executive reporting

Business

From ₱49,990 · Up to 50,000+ interactions/month · Larger Operations

₱49,990/monthly
  • Full-scale deployment
  • Multiple branches / departments
  • Custom integrations
  • Dedicated account team

Need something custom? Let's talk →

Why ARA

Don't Build an IT Department Before You Need One

Start with what you need today. Pay for the capacity you use. Upgrade when your business is ready.

Without ARA

  • Build an internal IT team.
  • Recruit developers.
  • Manage multiple vendors.
  • Pay large development costs upfront.
  • Maintain the system yourself.
  • Deal with technology becoming outdated.

With ARA

  • One partner, one system, one monthly investment.
  • No large upfront technology investment required.
  • Faster implementation.
  • Access to AI and modern technology.
  • Continuous maintenance and improvement.
  • Predictable monthly cost, scalable as you grow.

Founding Client Program

As one of ARA's founding clients, you'll receive:

Complimentary Customer Experience AssessmentPriority Access to ARA LeadershipLocked Pricing for 12 MonthsPreferential Rates on Future Services

Not Sure Where to Start?

Book a free discovery call and we'll help you identify the right solutions for your business.